Mobile Phone

FREQUENTLY ASKED QUESTIONS

What does the repair estimate include?


The repair price estimate includes both replacement parts and labor.




What should I do if I drop my phone in water?


After you’ve removed your device from the liquid, dry the outside of the phone being careful to not press any buttons. If possible, remove the battery to decrease the likelihood of a short. Bring your liquid damaged item to Wireless Mobile Repair and we will gladly take over from there! For more information on handling water damaged phones.




When should a phone's battery be replaced?


The typical cell phone battery begins to deteriorate after 400 charging cycles. The average user will reach this point after 1-2 years of regular usage. Learn more about Wireless Mobile Repair battery replacement services.




If I currently have a warranty protection on my device, will any repairs you do make my warranty void?


When your item becomes damaged, your warranty protection becomes void.




My phone doesn't charge. How can I tell if it's the battery or charge port?


If your phone does not charge altogether, check to see if the port is loose or dirty. If it’s loose or dirty, you will most likely need a charging port replacement. If an charger can be firmly plugged in, you are most likely experiencing a battery issue.




What is the success rate of water damage repair?


Typically we have a water damage repair success rate of 75% percent, though nothing is guaranteed to work and there is no warranty included.




I found a repair for cheaper. Why should I choose Wireless Mobile Repair?


While there’s always someone who can fix your device for cheap, beware of prices that seem too good to be true. A cheap repair from the other guys often involves subpar replacement parts, further damaged devices, and more repairs needed in the long run. At Wireless Mobile Repair, we we believe in using top-quality parts and upholding the highest standards to ensure we get every repair right. Our repairs are trustworthy—we use professional-grade replacement parts, provide 30 warranties, and are always there to help with any future issues.




HOW LONG WILL MY REPAIR TAKE?


Most repairs take between 10-20 minutes. We will make sure to give you an accurate estimate of how long your device repair will take once one of our technicians inspects your device prior to repair.




WHAT ABOUT MY PHONE'S CONTENT & MY PRIVACY?


We understand that your smartphone may have sensitive and personal data on it that you may not want others to see